Connect to Lightspeed Internet

Take our survey to support getting affordable, reliable, high-speed fiber-to-the-home service in your community.

About Sertex Broadband Solutions

Sertex is an expert in fiber optic infrastructure deployment. Our company is committed to closing the digital divide in the Northeast region by bringing fiber broadband to unserved and underserved communities. Our company partners with local governments to create public-private networks that connect every home and business to light-speed internet service.

There are many steps in the process of building a municipal fiber network. The first and most important milestone is gathering community interest. That is why we are connecting directly with homeowners and businesses to take part in our broadband survey.

Frequently Asked Questions

What is broadband?

Broadband is the transmission of wide bandwidth data over a high-speed internet connection using one of several technologies, including Digital Subscriber Line (DSL), cable modem, fiber optic, wireless, and satellite. Transmission is digital, meaning that text, images, and sound are transmitted as “bits” of data. This mode of transmission moves these bits much more quickly than dial-up internet using traditional analog or wireless connections. Since its inception, broadband has continually strengthened and available connection speeds continue to rise. 

Why fiber? What benefits will it bring me?

Fiber optic is the fastest and most advanced broadband transmission technology for high-speed internet with unlimited bandwidth. It is reliable, storm-proof, and future-proof. Unlike traditional copper lines, fiber technology uses glass strands about the diameter of a human hair to transmit digital signals at the speed of light. A fiber connection to your home delivers the same superior level of connectivity found in metropolitan technology centers. Imagine streaming as many devices as you want without buffering, signal delays, or service loss caused by network outages or storm damage. The same fiber providing your broadband can also simultaneously deliver voice (VoIP) and video services, including video-on-demand.

Do upload/download speeds matter?

How quickly you can interact with the internet is determined by download and upload speeds. Download speed is how fast information comes to your connected device from the internet – streaming, browsing, listening, etc. Upload speed is how fast information goes from your connected device to the internet – Zooming, gaming, and sharing videos, images, files, etc. Most ISPs offer asynchronous speeds with faster download and slower upload capability. Dedicated fiber networks have unlimited ability to offer synchronous Gigabit upload/download speeds for unlimited devices.

Why is my current internet slow at various times during the day?

It is common design practice to have your connection shared with other residential internet users. However, many ISPs will “oversubscribe” your connection port with more users than should be appropriated to the port for the speed you are purchasing. The simplest way to envision this is to think of highway traffic flow at rush hour. It has a limited number of lanes (bandwidth) and it slows down as more vehicles (users) enter the road. Oversubscription is the same. ISPs will often place up to 128 users on the same connection to optimize their profit. A properly designed fiber optic network will minimize excessive port sharing and consider all factors that impact user performance and allow bandwidth expansion in the future.

Why should my town own my fiber network?

Connection to the internet has become an essential utility like roads, electricity, and water. Public ownership of network infrastructure allows local governments to provide universal, affordable broadband access for all. On the other hand, private ownership by cable and telecommunication giants leaves these for-profit companies in control. These companies bring service only to those areas offering the greatest financial reward. Dependent communities are powerless to require private network owners to expand or upgrade their infrastructure or stop providers from charging outrageous fees and imposing data caps.